Check your error log. If the errors are due to permissions, follow the steps outlined in the below article from Microsoft:
https://docs.microsoft.com/en-us/iis/manage/configuring-security/application-pool-identities
404 Not Found errors while downloading extracts Print
Modified on: Tue, 8 Jan, 2019 at 10:53 AM
Did you find it helpful? Yes No
Send feedbackSorry we couldn't be helpful. Help us improve this article with your feedback.